Privacy Policy
Maxtro ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our services.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you register.
- Usage Data: Information about how you use our Services, including log data, IP addresses, and browser type.
- Content Data: Documents, text, and other content you upload or connect (like Google Drive files) for processing by AI agents. This data is processed transiently for the context window and is not permanently stored or used to train our base models without explicit consent.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our Services.
- Process transactions and manage your account.
- Improve and personalize our Services.
- Monitor usage patterns and detect security incidents.
3. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Vendors who assist us in operating our business (e.g., cloud hosting, payment processing).
- Legal Requirements: If required by law or to protect our rights or the safety of others.
4. Data Security
We implement enterprise-grade security measures to protect your data, including encryption in transit and at rest. Access to your data is strictly limited to authorized personnel and systems.
5. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, please contact us.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@maxtro.com.